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About the Job
This is no ordinary IT role. As an Information Systems Technician, you’ll be part of the Army’s advanced information and communication systems team, the Signallers. You’ll manage high-level military software and hardware that could determine the success of military operations.
Your role will be to provide technical support to establish and monitor communications networks that allow command and control of deployed forces at home and overseas. You’ll assist in the installation and configuration of operating systems, as well as keeping the Army’s cyber network secure. You’ll also maintain IT equipment, administer networks and provide support to missions.
You’ll work alongside personnel specialising in other information and communications systems trades. These experts work with you to ensure the Army has a cohesive and smooth-running communications network.
You’ll be trained throughout your career to carry out a range of duties, such as:
- Installing and configuring computer systems as needed by military personnel
- Preparing and deploying communications equipment in support of exercises and operations
- Providing technical support on base and out in the field
- Identifying and remediating software and hardware issues, plus analysing software performance
- Ensuring cyber and network security is maintained and enforced to protect the Australian Defence Force’s sensitive information
- Establishing and continuing to monitor communications networks that allow command and control of deployed forces
As an Information Systems Technician, you’ll always be learning. From day one, you’ll develop practical skills and receive continuous mentoring. As you progress, you’ll gain highly sought-after ICT experience with opportunities to develop your skillset with qualifications such as CISCO and CYBER courses.
With opportunities to travel and endless courses to upskill, this is a perfect fit for someone who loves a challenge and is keen to work with state-of-the-art technology.
If you’re a proactive thinker, are able to work efficiently and support your colleagues, even in high-pressure situations, you’ll thrive in this role.
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Other Ranks - Non Technical
Join the ADF with appropriate high school passes
Key Information
Preparing for Your Recruitment Process
This document provides information that will assist applicants for roles in the Navy, Army and Air Force, including details about the recruitment process, how to prepare yourself for assessment, and what to expect if you are successful in joining the Australian Defence Force.
National Qualifications
Aspects of your training may result in the award of civil qualifications - something you can check with your Instructional Staff when you conduct your Initial Employment Training.
Salary & Allowances
In the Army you'll get paid a good salary from day one regardless of your age, experience or qualifications; and your pay increases as you progress through training.
In addition to your salary you'll receive a variety of allowances, extra pay for relevant qualifications – plus 16.4% superannuation, a far higher rate than you're likely to find in the civilian world.
For more details download our
Salary Scales.
Locations
Information Systems Technicians are employed in all RA Sigs tactical units and in a number of strategic units that operate throughout Australia. The majority of positions are located in Melbourne, Darwin, Townsville, Brisbane and Sydney. You may also have the opportunity to deploy overseas on operations during your career.
Requirements
Age
Applicants must be at least 17 years of age and able to complete the Initial Minimum Period of Service before reaching Compulsory Retirement Age (60).
Applicants will not be allowed to enter the ADF until they achieve a minimum of 17 years of age, however they may be able to initiate the application process from 16 years and six months of age.
Education & Experience
Completion of Australian Year 10 education (or equivalent) with passes in English and Mathematics.
If you have not achieved the appropriate passes for this role, an education assessment can be conducted to determine your eligibility. Employment history and other qualifications will be considered. Speak to your ADF Careers Centre representative to discuss options.
Medical & Fitness
To be enlisted or appointed, you must be medically and physically fit for entry to your chosen occupation. This is partially assessed from the completion of an extensive questionnaire covering your medical history, followed by a physical examination.
You will also be required to successfully pass a physical fitness assessment before appointment.
For further details on medical and physical fitness standards refer to Physical Fitness Standards for Entry into the ADF and Medical Process for Entry into the ADF.
Period of Service
You will be enlisted for an Initial Minimum Period of Service (IMPS) of six years. Subsequent periods of service may be offered subject to the requirements of the ADF and your suitability for further service. You may request discharge at any time provided you do not have an outstanding Initial Minimum Period of Service obligation.
Your Careers Coach can advise on how IMPS will relate to your chosen occupation.
Aptitude
The Job Opportunities Assessment (JOA) is completed as part of the application process to join the Australian Defence Force (ADF). Some jobs may also require you to complete a further evaluation at a later date.
The JOA is used by Defence to establish suitability for ADF entry, and then identify jobs that best match your abilities.
Further information about the JOA can be found in the Guide to the Job Opportunities Assessment for the ADF.
To get a feel for the types of questions that are used in the Job Opportunities Assessment and how they will look on your screen some examples can be found in the Job Opportunities Assessment Example Questions.
Citizenship
To serve in the ADF you must be an Australian Citizen.
If you are a permanent resident of Australia, the ADF may consider a temporary deferral of the citizenship requirement if the position for which you are applying cannot be filled by an applicant who meets all the citizenship requirements, and then only in exceptional circumstances. You will be required to obtain Australian Citizenship as early as possible following enlistment or appointment.
Find out more in our Citizenship page or ask your local ADF Careers Centre.
Security Requirements
The Department of Defence requires ADF employees to have a security clearance appropriate to their employment.
A process of background checks, collection of relevant information and if required, interviews, enables the Australian Government Security Vetting Agency (AGSVA) to make an informed assessment of an applicant's suitability for a security clearance.
The minimum security clearance level required is Negative Vetting Level 1 (NV1), and current policy requires applicants to have a checkable background for the previous 10 years.
This means applicants must provide credible referees (non-family members) who are able to provide information about the applicant covering an extended period of time. Required information for an NV1 includes, but is not limited to, the following:
- Residence
- Employment
- Education
- Financial information
- Travel
Some ADF jobs may require a higher level of security clearance such as Negative Vetting Level 2 (NV2) or Positive Vetting (PV). Your individual circumstances will determine the number and complexity of the questions and the supporting documents required for these levels.
Australian Citizenship is a requirement for a security clearance and a clearance will only be granted to a non-citizen in exceptional circumstances.
The security clearance is critical to an applicant's successful progression through the recruiting process. It is strongly recommended that all applicants action the Security Clearance Package (ePack) and provide the required documentation without delay to provide the best opportunity to commence training and be employed in their preferred employment category.
For more detailed information on the security vetting process and specific clearance level requirements set by AGSVA, please refer to the AGSVA website.
Support will be provided by DFR during the initial application process.
Training
Military Training
As a General Entry recruit, you’ll be required to complete the Recruit Course.
Duration: Approximately 12 weeks.
Location: Kapooka, Wagga Wagga, NSW.
During training, you will take part in physical training, weapon handling and shooting, first aid, drill and field craft. You'll be challenged both mentally and physically.
Although it can be demanding, most recruits gain a sense of achievement, purpose and confidence during basic training, and on completion of the course feel justifiably proud of what they have achieved. The priority of our instructors is to help you succeed.
For more information, visit Soldier Training at Kapooka.
Employment Training
As an Information Systems Technician you will conduct your communications training at the Defence Force School of Signals (DFSS) at Macleod, VIC. You won't find technical and communication schools with a better teacher/student ratio or better equipment and facilities. DFSS is dedicated to giving you the best technical and communications training possible.
Unlike any other school of its kind, you will be paid while you learn and are guaranteed a job when you graduate. In addition to your trade training courses, you will continue to develop your military skills which will allow you to be an Army soldier as well as an Information Systems Technician. This will allow to you attain the technical skills you need as well as develop your ability to work in diverse teams, understand tactical considerations of deploying communications networks in a variety of field environments and give you the opportunity to fulfil a range of leadership positions.
Note: Course duration may vary depending on public holidays and other Army requirements.
This course provides foundation knowledge of Corps history along with the roles and the basic skills to operate common in-service Communication, Information Systems and Electronic Warfare (CISEW) equipment. This course also serves to qualify graduates as basic combat communicators, operate basic in-service power generation equipment and progress to subsequent courses.
Note: Course duration may vary depending on public holidays and other Army requirements.
Training incorporates a wide variety of Information Technology (IT) subjects ranging from windows, linux and network operating systems, network fundamentals, fault finding hardware, cyber and network security applications. Subjects include installation of applications, peripheral devices, operating a IS service desk, data communications and operation of a Deployable Local Area Network (DLAN).
On the successful completion of this course you will receive Pay Grade 3. You will be posted to a major RA Sigs unit, typically Darwin, Brisbane or Townsville, and through
on-the-job training obtain the skills and experience to be an effective member of an Information Systems detachment. A minimum of 12 months to consolidate your training is mandatory before you progress to Pay Grade 4.
It should be noted that there might be periods of time between courses conducted at DFSS. Should this occur, you will be provided with both meaningful employment and refresher training